Privacy Policy

Privacy Policy for Tropical Tours Explorer LLC

Introduction

Tropical Tours Explorer LLC ("we," "our," or "us") is committed to protecting the privacy of our clients, travel agents, and suppliers. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us. By engaging with our services, you agree to the terms outlined in this document.

 

1. Information We Collect

1.1 Clients

We collect the following information from clients:

  • Personal information: Name, address, email, phone number, and date of birth.
  • Payment details: Credit/debit card information, billing address.
  • Travel preferences: Destinations, accommodation preferences, dietary requirements, and other relevant information.
  • Communications: Email correspondence, feedback, or inquiries.

1.2 Travel Agents

We collect the following information from travel agents:

  • Business information: Agency name, address, contact details, and tax identification number.
  • Representative details: Name, email, phone number.
  • Financial information: Payment or commission-related details.

1.3 Suppliers

We collect the following information from suppliers:

  • Business information: Company name, address, contact details, and tax identification number.
  • Representative details: Name, email, phone number.
  • Contractual details: Terms of engagement and services provided through our platform or website.

 

2. How We Use Your Information

2.1 For Clients

  • To provide and manage travel bookings and related services.
  • To communicate about reservations, itineraries, and updates.
  • To process payments and refunds.
  • To personalize services based on preferences.

2.2 For Travel Agents

  • To facilitate bookings for their clients via our website.
  • To manage partnerships and commissions.
  • To communicate about bookings and inquiries.
  • To maintain records for legal and business purposes.

2.3 For Suppliers

  • To manage contracts and services provided through our platform.
  • To process payments for the cost of tours provided to clients.
  • To communicate about service updates or changes.

 

3. Information Sharing

We may share your information with:

  • Service providers: Suppliers or tour providers involved in delivering booked services to clients.
  • Legal and regulatory authorities: When required by law or to protect our rights.
  • Business partners: Travel agents and affiliates for seamless service delivery.
  • Payment processors: For secure handling of transactions.

Note: Tropical Tours Explorer LLC processes all payments from clients. We distribute commissions to travel agents and pay the cost of tours to suppliers. Suppliers do not handle payments directly from clients.

We do not sell your information to third parties.

 

4. Data Security

We implement robust security measures to protect your data, including encryption, secure servers, and access controls. While we strive to safeguard your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

5. Data Retention

We retain your information only as long as necessary for:

  • Fulfilling the purposes outlined in this policy.
  • Meeting legal and regulatory obligations.

 

6. Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of your information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data, subject to legal or contractual obligations.
  • Restriction: Limit how we process your data.
  • Objection: Object to data processing based on legitimate interests.
  • Data portability: Request your data in a transferable format.

To exercise these rights, please contact us using the information below.

 

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

 

8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and significant updates may be communicated directly.

 

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Tropical Tours Explorer LLC
Email: info@tropicaltoursexplorer.com
Phone: +1-972-793-7170
 

 

Thank you for choosing Tropical Tours Explorer LLC. We are committed to protecting your privacy and providing you with exceptional service.